Overview
Xhjili provides funded wagering accounts through compliant payment processing. All payment activity is governed by the Terms and Conditions and the Privacy Policy. Transactions are processed in accordance with applicable law and Xhjili's internal risk controls to ensure integrity and security.
Deposit Methods
- Credit or debit payments issued by financial institutions. Card payments may be subject to authentication under applicable security standards.
- Electronic wallets and digital payment accounts offered by licensed providers. Deposits using these methods are credited to your Xhjili balance promptly where supported.
- Bank transfers, including domestic and international transfers, processed through standard settlement channels. Availability and settlement times depend on the sending bank and jurisdiction.
Deposit Limits and Processing
- Minimum deposit: 10 USD. Maximum deposit per day: 4,000 USD. Per-method and verification status may further constrain limits.
- Deposits are typically processed instantly. If a method requires bank settlement, processing may take up to 30 minutes on business days.
Withdrawals
- Minimum withdrawal: 20 USD. Maximum withdrawal per week: 10,000 USD. Withdrawals are subject to the account's verification status and method availability.
- Withdrawal requests submitted before 15:00 UTC are generally processed on the same business day; requests submitted after may be processed the next business day. Expected processing time after approval: 24–48 hours.
- Withdrawals are issued to the same payment method used for the deposit, where feasible, or to the bank account registered on the account. The currency of the withdrawal matches the account balance.
Fees
Deposits carry no inherent processing fees. Withdrawals incur a processing fee of 2% of the withdrawal amount, capped at 30 USD.
Verification and Security
To enable withdrawals, users must complete identity verification (KYC) by providing government-issued photo identification, proof of address dated within the last three months, and a live selfie for identity confirmation. Verification is required before the first withdrawal and may affect withdrawal limits. All payment data is encrypted in transit and at rest. Two-factor authentication is available and recommended for payment actions.
Chargebacks and Disputes
Chargebacks or payment reversals may trigger an internal review. Recovered funds may be withheld or debited from the balance, and repeated reversals may result in account suspension consistent with the Terms and Conditions. Payment disputes must be raised within 14 days of the transaction; Xhjili will investigate and respond within 5–10 business days.
Help and Support
For payment-related questions or issues, contact Xhjili Support. Provide your account ID, the last four digits of the deposit method, and the exact timestamp of the transaction. Support is available 24/7.
Governing Law and Compliance
All payment activities are subject to applicable laws and the Terms and Conditions. Xhjili operates under a license and is subject to regulatory oversight as required by law. Users must comply with anti-money laundering and counter-terrorism financing requirements and provide truthful information during the verification process.